Privacy Policy for “Let’s Fix That” Mobile App

Effective Date: 9 May 2025

Thank you for choosing to be part of our community at Let’s Fix That (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy describes how we collect, use, store, and share information when you use the Let’s Fix That mobile app (“App”), available for Android and iOS.

1. Information We Collect

• Email address and password (for account creation and login)
• Device ID (for identification and analytics purposes)
• Profile picture uploaded by you (optional)
• Search queries (used only to provide relevant results from ChatGPT and YouTube)
• Diagnostic and usage data (e.g., crash logs, usage behavior, via Firebase)

We do not collect or store credit card or sensitive personal data.

2. How We Use Your Information

• To authenticate users and manage accounts (via Firebase Authentication)
• To provide personalized content based on search (ChatGPT API integration)
• To display relevant tutorial videos (YouTube API)
• To store and display your profile (image, device ID, etc.)
• To improve user experience and app performance
• To send important updates or support notifications (if consented)

3. Third-Party APIs and Services

Your data may be shared with third-party services strictly to enable app functionality:

• OpenAI (ChatGPT API): Used to generate repair suggestions based on your search input
• YouTube API Services: Used to display publicly available video content
• Firebase: Used for backend services including authentication, storage, and analytics

We do not sell, rent, or trade your personal data.

4. How We Protect Your Data

• Encrypted storage of user authentication (via Firebase)
• Access controls to user-uploaded images and device data
• HTTPS-secured communication between the app and backend services

5. User Rights

You may:

• Request access to your stored information
• Request to delete your account and associated data
• Update your profile picture or account email

To make such requests, contact us at: support@letsfixthat.com

6. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect or store data from children.

7. Updates to This Policy

We may update this Privacy Policy as needed to comply with legal or operational changes. You will be notified through the app or via email when updates are made.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Let’s Fix That Support
Email: support@letsfixthat.com
Website: https://letsfixthat.com